FAQ

Do you deliver?
We do islandwide same-day delivery on all orders. Cut off for delivery is 5pm on Sunday to Thursday and 8pm Friday & Saturday.

Extended delivery for Phase 2: cut off at 8pm, Monday to Sunday. 

Orders over $60 are free, otherwise delivery is $10. All orders will be delivered ASAP and usually within 3-4 hours. Orders after cutoff will be delivered the next day. If you need advanced dates please email [email protected]

Can you deliver quickly?
Orders over $60 have the option of choosing 1 hour express delivery option for an additional $10. 

Are you local?

We are born and brewed in Singapore. Our brewery is based in Tuas, and we deliver fresh brews straight from there. We are your local!

Do the beers need to be chilled?

At Trouble our beers are unpasteurised, so they do need to be kept chilled. We don't put any preservatives or any ingredients you can't pronounce in our brews, so they'll be kept fresh in the fridge! And yes, our beers are delivered chilled!

Do you guys do events?

We absolutely do! We've sorted beer for just about every type of event around the island, from festivals to private office events to backyard barbecues. We have kegerators and jockey boxes for hire, as well as mobile bar set ups for the bigger days. Head to our events page for info and pricing!

Do you recycle the bottles?

Recycling and minimising our waste is super important to us at Trouble. Currently, our capacity does not enable us to acquire the machinery and manpower needed to collect and properly clean the used bottles. When we are able, it's our first priority! Until then, we recommend recycling at home or finding alternative uses for the bottles where you can!

Can I pick and choose what beers go into the mixed case?

Our mixed cases are the best way to try a few different brews from our range. Because getting beer to you quickly is our top priority, we need to keep processes at the brewery smooth and streamlined. This means we can't offer customisation on the mixed cases yet! However we do switch the offerings in the mixed cases often, so keep checking back!

Do you refund products?

Because of the nature of a consumable product, we cannot offer refunds or returns. However, if the beer is not up to scratch, we will do our best to make that up to you! In that instance, our refunds will come in the form of store credit. 

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